Make the repeatable work run the same way.
Business workflow automation connects an event to the actions that should follow it. 0OP builds practical flows for moving records, preparing updates, and keeping recurring work out of someone’s memory.
Explore the scope ↓0op.dev/autoWhere the work gets stuck
A new request arrives, someone copies it into a sheet, another person creates a task, and a follow-up depends on remembering to check back. Each step is simple, but the chain is fragile. Automation works best when the trigger, rules, record owner, and expected result are explicit. The first improvement is often a dependable handoff between two existing tools.
A concrete example
Example scope: turn an approved stock threshold event into a purchasing task. The sequence follows defined rules without asking an AI model to make the decision.
Input
A stock change event, item identifiers, reorder thresholds, and the team responsible for purchasing follow-up.
Output
A traceable purchasing task linked to the source event, with duplicates prevented and failures available for review.
- Validate the event and check whether this item already has an open purchasing task.
- Apply the agreed threshold rule and create or update the relevant task.
- Confirm the destination record and route failed or incomplete events to an exception list.
When it fits
Useful for stable rules and frequent handoffs. Unclear stock ownership or changing approval rules should be resolved first.
What you could receive
- Trigger and rule workflow
- Duplicate protection and safe retries
- Run log and recovery instructions
What we need to start
- Event source and destination access
- Threshold and task ownership rules
- Examples of normal and exceptional events
Capture a starting scope with the workflow templates. For the design choice, read agents vs automation.
Workflows built around Automation
Event-driven workflows
Turn approved events into defined actions: create a task when a request arrives, prepare a notification when a record changes, or route an incomplete submission back for review.
Scheduled operations
Run recurring imports, summaries, and consistency checks on an agreed schedule. Distinguish a successful run with no new work from a failed run that needs attention.
Exception handling
Keep a record of incomplete steps and make retries safe. A failed external service should leave a recoverable item, rather than quietly dropping the task or creating duplicate records.
How the project comes together
Map the existing sequence
Follow a real item from arrival to completion. Identify manual handoffs, repeated decisions, and the person responsible when something falls outside the normal path.
Automate one complete path
Build the trigger, validation, action, and completion check together. Test repeated events, missing fields, and interruptions using representative examples.
Make operation understandable
Provide an activity view or concise report, a clear owner for exceptions, and instructions for pausing or recovering the workflow.
Keep the boundaries explicit
A changing or poorly understood process may need clarification before automation. External systems can fail, and some steps should remain human decisions. Credentials, recurring costs, and maintenance responsibility are part of the scope.
Questions about Automation
Does automation require AI?
No. Clear rules are often enough for routing, calculations, synchronization, and notifications. Add AI when interpreting varied information solves a specific problem.
Can we keep our current software?
Usually that is the starting point. We check available interfaces and permissions before proposing a replacement or an additional tool.
Which process should we automate first?
Choose a frequent, stable task with a clear outcome and manageable consequences if it fails. A small end-to-end improvement is easier to evaluate than a broad redesign.
What should stop being manual?
Bring a recurring task, an example input, and the outcome you need. We can use that to define a practical first scope.
Discuss it with Oğuz ↗0OP · Zero Operation Development
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